Saturday , 20 January 2018
Breaking News
Home » Banner » Flurry of fake calls made to derail UP-100?

Flurry of fake calls made to derail UP-100?

LUCKNOW: Is there a bid to sabotage UP-100, the emergency response centre set up at by UP Police last month? The centralised police control room inaugurated on November 19 remained flooded with unproductive phone calls for the initial few days. As calls were being made through Internet, the technical team behind the massive project was forced to introduce a `turing test’ earlier this week. Earlier, a person in distress could call and reach an executive directly but now one has to press a specific key (digit 1) to connect with the executive at UP-100. Though telephone CAPTCHA (system to determine whether it’s a human or computer calling) seems like an additional step it takes only five seconds to process. “As the number of calls we were receiving in the initial few days was much higher than our estimates, a thorough examination was ordered. We thought the project was garnering massive public support. But that was not the case,” said ADG Anil Agarwal, the officer who is implementing the project state-wide. The results were beyond belief. Of the total volume, just 6% to 8% calls were worthy of action to be taken and from people actually in need of police help. While some calls dropped due to network issues, remaining 85% of such unproductive calls were placed over internet. The caller did not pass on any message but kept the line engaged.In some cases, a single IP address was used to place up to 600 calls in a day. Though thorough inquiry is yet to take place, a senior officer posted at UP police’s telecom headquarters who is also working closely on the project revealed, “It appears the facility was under attack.” Designed to bring the netrk to its knees by flooding it work to its knees by flooding it with useless calls, it is yet to be ascertained if some people were trying to orchestrate distributed denial-of-service (DDoS) attack over UP-100, the ambitious project worth more than Rs 2,200 crore. Agarwal and his team got in touch with their counterparts in Madhya Pradesh and Delhi, the two states where police response centres have been upgraded constantly with latest technology and resources. “Similar problems occurred in both states. They tried to resolve it for some months but ultimately had to introduce interactive voice response system. We have done it timely,” said a confident Agarwal.

Leave a Reply

Your email address will not be published. Required fields are marked *


CAPTCHA * Time limit is exhausted. Please reload the CAPTCHA.